There is a white post that is spring loaded- it stands vertically normally but can be pushed down easily make sure its UP! I see no paper jam there. Thank you so very much, Gottaride!! I can’t figure out how to do that. Thank you so much for posting!

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Any ideas why eposn would happen? You are a genius. Run the printer’s self check. They had to turn the paper feed gears. Works on WF too!

Epson Workforce Color Inkjet Printer Ca | eBay

Even when I hold it up, the jam message appears. We took a roadtrip to see my dad in a neighboring state and I decided to bring it along for something to tinker with and a gift to replace my dad’s if it worked again.

In my case, I have a WorkForce having this problem too, and there is white post on a sliding epskn bar which is the reason fpson my sorrow. I cannot print from the computer.

Powering down, unplugging, deleting queu, spraying air, shaking the machine to possibly get loose items out, and holding the power key for 3 minutes: But now it is indicting that I c363q to replace the black ink cartridge which is not empty or low. Thank you thank you thank you.


Epson C363A all in one printer, autofeeding scanner and fax. Durabright ink capable.

They had fortunately been mentioned in one prior post, and looks epwon sometimes you need to do this additional thing if keeping the post vertical doesn’t work! If you leave the scanner bed open while restarting, you can see the whole power-on process in action, both in its failure state when the carriage is blocking the white lever and in its normal state. I had just finished cleaning the print-heads and when I started the Printer eposn, I got the error message.

Hi, I am having this very problem and I do have that same printer and model as mentioned in your post. Well, I did not have success with the second solution from “eeagle” either. The printer cartridge was all the way to the right. Until I tried this. Greatly appreciated your post.

This helped me too!

Epson Workforce 600 Color Inkjet Printer C363a

Thus you get the jam condition. I have a WF that stopped through the start up process and gave me the paper jam message.


I was on the verge of smashing the printer on the floor. I too had the same problem.

It won’t move off the error message or allow any action from the printer. I cannot move it, and it is getting me so desperate, because it makes the print head get stuck. I had no clue how to fix this problem. I played with them a bit and the printer started working.

This post saved my printer from the scrap heap as well. I get the post in the upright position and then the printer starts going though it’s process and puts the post back down and gives me the error. Pushing the ink carriage a little more to the right was all it took.

Epson Stylus Color Lift the scanner bed so you can see the ink cartridge carriage. I can’t find the white plastic post you mentioned.