Choose ‘Refresh’ to update the list. Please enter a Product Number to complete the request. Press and hold the Power button. How does HP install software and gather data? Thanks for your feedback, it helps us improve the site. Remove the problem cartridge, and then print with the remaining cartridge. Before you begin, make sure that the cartridges are compatible with your product.
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Move the paper width guide to its outermost position. Otherwise, a blinking Power light indicates that the product requires maintenance, or is in an error state. Thanks for your feedback, it helps us improve the site. One or more of the values entered is not permitted. Remove and install the cartridges One or both of the cartridges might have a weak electrical connection to the carriage.
The list of all hpdeeskjet drivers for your product is shown above. Try these steps to identify the problem cartridge:. Press firmly until the cartridge clicks into place. The self-test report prints. When one of the solutions resolves the issue, there is no need to continue troubleshooting. How does HP install software and gather data? Check the cartridge compatibility.
HP Deskjet D Printer series Troubleshooting | HP® Customer Support
Raise and lower the cover on the product four times. Reattach the rear access door. HP has scanned your product but currently has no suggestions for driver updates. Tech support scams are an industry-wide issue where scammers attempt to trick you into paying for unnecessary technical support services.
Is my Windows version bit or bit? The Power light blinks and there are missing lines or bands lrinter the printout The Power light blinks and there are missing lines or bands on the printout.
HP Customer Support – Software and Driver Downloads
Click the Features tab, and then click Printer Services. Right-click the icon for your product. Press down on the end of the problem cartridge, and then carefully pull it out of the slot.
The printer is not connected to a computer or the HP software is not installed If the product is not connected to a computer, or the HP software is not installed, there is no message displayed on the computer. We were unable to retrieve the list of drivers for your product.
Select the desired files and choose ‘Download files’ to start a batch download. Operating System – Windows 7, Windows 8, Windows 8. We were unable to find any drivers for your product. Perform a power reset. HP encountered an error while trying to scan your product.
Choose a different product series. See your browser’s documentation for specific instructions.
Warranty withdrawn refurbished product: The Power light blinks when trying to print labels The Power light blinks when trying to print labels. Open the document you were trying to print, if it is not already open. I don’t see my operating system. If the message on the computer indicates a specific cartridge, that is the problem cartridge. With the product turned ondisconnect the power cord from the rear of the product.